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Overview
The Prize Distribution Guidelines explain how Energy Mentors verifies winning participants and processes prize payments.
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Our goal is to ensure that prizes are distributed fairly, securely, and efficiently while complying with financial and verification requirements.
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Required Documents
Participants may be required to submit:
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Government-issued identification
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Banking information
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Complete bank routing information
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Any additional verification documents requested
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Payment Information
Prize payments are normally made directly to officially registered team participants.
Each participant is responsible for ensuring that the banking information submitted is accurate.
Incorrect or incomplete banking information may delay payment.
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Your Bank Account
Prizes are paid into a bank account held in the winning participant's own name.
Participants who do not yet have a personal bank account are strongly encouraged to open one as soon as results are announced. Many students opened an account for the first time this year and completed the process without difficulty.
Opening an account early is the fastest route to receiving your prize on time.
Prize Distribution Process
From the moment results are finalised to the moment your prize lands, here is every stage and what happens in it.
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Winner Confirmation
Winning teams are officially notified after the competition results are finalized.
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Documentation Submission
Participants submit:
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Government-issued ID
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Payment information
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Banking details
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Any additional required documents
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Review & Verification
Energy Mentors verifies:
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Winner eligibility
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Identity
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Banking information
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Required documents
If additional information is needed, participants will be contacted.
Payment Processing
After verification is complete, approved payments are prepared and scheduled.
Processing begins only after all required documentation and complete bank routing information have been received.
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Award Distribution
Energy Mentors aims to distribute prize payments within 30 days after receiving complete documentation and bank routing information.
Processing times may vary depending on verification requirements.
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Need Assistance?
If you have questions regarding documentation, verification, banking information or prize payments, please contact Energy Mentors.
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The 30-day payment timeline is a target and is not guaranteed.
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Processing begins after all required documentation has been received.
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Verification requirements may extend the processing timeline.
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Energy Mentors may request additional documentation when necessary.
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Important Notes
Frequently Asked Questions
Exceptional circumstances. In rare cases where it is genuinely impractical for a winning participant to open a bank account, Energy Mentors may, at its sole discretion, consider routing funds to the account of a parent. This is a last resort and is not offered as a standard payment option.
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Where it is considered, additional information and government documents are required from both the participant and the parent, and a legal adult must sign a statement authorising the payment and releasing Energy Mentors from further liability. Associated delays will occur until all conditions have been met. Note that in some countries a person able to make financial decisions must be over the age of 21, which may be a parent or guardian rather than the participant. Participants who believe this applies to them should contact Energy Mentors before submitting payment information.